Note on the VAT refund procedure:

Change of preferences in Italy on 16 February 2017. Italy has changed its preferences as of the 16th of February 2017. For all VAT refund applications submitted to the Italian State of Reimbursement from that date, the required supporting documents must be attached to the application and sent with the application via the Federal Central Tax Office Online Portal.



Mass data interface of the Federal Central Tax Office (BZSt)

With the mass data interface "ELMA5", a large amount of data can be transferred between any hotlines and the ITZBund and as a service provider for the Federal Central Tax Office (BZSt). However, before data can be transferred, the following steps must be taken:

  • Registration if needed at the BZStOnline-Portal (BOP)
  • Request for activation for participation in the ELMA5 procedure for the respective specialized procedures
  • only data centre operation: Generation of the ELMA5 certificate.

You will receive further information about your specialist procedure.